Privacy Policy — Zombie Ice
Last updated: October 18, 2026
Zombie Ice (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website and booking services, and how we use it.
Information We Collect
When you request a quote, make a booking, or contact us, we collect:
- Contact details: your name, email address, and phone number
- Event details: event date, venue address, and party specifics you share with us
- Payment information: processed securely through our payment provider (Square) — we do not store your full card details on our servers
- Website usage: basic analytics such as pages visited (via standard cookies)
How We Use Your Information
We use your information to:
- Process quotes, bookings, and payments for your event
- Communicate with you about your booking — confirmations, reminders, receipts, and follow-ups — by email, phone, or text message
- Send occasional offers or updates about our services (you can opt out anytime)
- Improve our website and customer experience
Text Messages (SMS)
If you provide your phone number, you agree we may send you text messages about your booking, including confirmations, reminders, and customer-service follow-ups. Message and data rates may apply. Reply STOP to any message to opt out of texts at any time. Providing your number and texting us back counts as your consent to receive these messages.
Who We Share It With
We do not sell your personal information. We share it only as needed to run our business:
- Payment processing: Square (to process your payments securely)
- Booking & communication tools: our CRM and messaging platforms, used to manage your event and send booking communications
- Legal: if required by law or to protect our rights
Cookies
Our website uses standard cookies to keep the booking process working and to understand site traffic. You can disable cookies in your browser settings, though some booking features may not work properly.
Your Choices
- Opt out of texts: reply STOP to any text message
- Opt out of emails: click unsubscribe in any marketing email, or email us
- Access or delete your info: email info@zombieice.com and we’ll help
Children’s Privacy
Our services are booked by adults for children’s parties. We do not knowingly collect personal information directly from children under 13.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact Us
Zombie Ice
Email: info@zombieice.com
Website: zombieice.com